C/Collegats
nr.29, 3-B
La Pobla de Segur
25500, Lleída
11-01-2016
Trainers Galore
3880 San Rafael Avenue
Los Angeles, California
90065 U.S.A.
Dear Sir or Madam.
I'm writing to complain abount a pair of trainers which I bought one month ago. I received the trainers one week later when in your advert the place order is delivered within 24 hours anywhere in Europe, and the order which I ordered is wrong. I ordered one pair of red Nike Air trainers, size 40 but your company sent me one pair of blue Nike Total 90 trainers, size 41.
I telephoned many times, but nobody answered the telephone, and I left a telephone messages and nobody has telephoned me yet. I feel this is a swindle service. I would be grateful if you could let me a refund or if this is not possible, I will accept to change for the correct order. I would also like a written apology.
I look forward to hearing from you shortly.
Yours faithfully,
Alexandru
Alexandru Vasile Almasan Puscas
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